Privacy Policy

Who We Are

The EngiFinance team operates remotely from British Columbia, Canada, delivering professional services with flexibility and efficiency.

Website: https://engifinance.com
Email: contact@engifinance.com

Feel free to reach out to us with any inquiries!

Comments

When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string of your email address (hash) may be sent to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval, your profile picture is visible to the public alongside your comment.

Media

If you upload images, avoid including embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.

Embedded Content

Articles may include embedded content (e.g., videos, articles) from other websites, which may collect data, use cookies, and track interactions. Please review the respective site’s privacy policies.

Client Confidentiality and Non-Disclosure

When working with clients, we ensure strict confidentiality and do not disclose any business information, processes, or proprietary data shared with us during the engagement. All client information is used solely for providing agreed-upon services and is never shared with third parties without explicit consent, except when legally required. We are committed to protecting your business interests and maintaining professional integrity.

Data We Collect

Personal Information

  • Name, Email Address, and Contact Information:
    Collected through forms such as registration, comments, or contact forms.
    Purpose: To identify users, respond to inquiries, and facilitate account management or communication.
    Legal Basis: Consent provided by users when submitting their information.
  • Account Preferences:
    Information such as display name, preferences, and settings from registered users.
    Purpose: To personalize user experience and provide tailored features.
    Legal Basis: Active consent during account setup and usage.

Transactional Data

  • Purchase Information:
    Includes transaction details such as items purchased, payment method, and billing address.
    Purpose: To process orders, manage payments, and provide customer support.
    Legal Basis: Fulfillment of contractual obligations and consent during checkout.

Technical Data

  • Cookies and Tracking Data:
    Information on user activity, browser type, IP address, and session data.
    Purpose: To enhance website functionality, improve user experience, and analyze site performance.
    Legal Basis: Consent through cookie notifications and user interaction.
  • Analytics Data:
    Data from tools like Google Analytics that track user behavior, such as pages visited and time spent on the site.
    Purpose: To analyze site traffic, improve content, and monitor website health.
    Legal Basis: User consent and legitimate interest in website optimization.

Sensitive Personal Data

  • Health or Other Sensitive Data:
    Not actively collected unless explicitly requested for specific purposes (e.g., forms or custom services).
    Purpose: Explicitly stated for any such collection.
    Legal Basis: Explicit user consent.

Data from Comments

  • User Comments and Metadata:
    Includes the comment text, IP address, and browser user agent string.
    Purpose: To publish comments, detect spam, and facilitate discussions.
    Legal Basis: Consent provided by submitting a comment.

Data from Third-Party Embeds

Embedded Content:
May include tracking from third-party services such as videos or social media integrations.
Purpose: To provide embedded functionality and monitor interaction with the content.
Legal Basis: Consent provided through interaction with embedded content.

Who We Share Your Data With

We do not actively share your personal data with third parties. However, certain data may be shared with trusted third parties in the following cases:

Payment Processors

When processing transactions, your payment and billing details may be shared with secure payment processors to complete the purchase. These processors are required to comply with data protection regulations and do not use your data for any purpose other than processing your payment.

Legal Obligations

We may share your data if required to comply with legal obligations, such as responding to court orders, subpoenas, or other lawful requests.

Data Processing Agreements

All third-party service providers we use adhere to strict data protection requirements, ensuring your data is handled securely and only as necessary for the specific service provided.

How Long We Retain Your Data

  • Comments: Retained indefinitely for moderation and follow-up.
  • Registered Users: Stored as long as the account is active or until requested deletion.
  • Transactional Data: Kept for at least 7 years to meet legal and tax obligations.
  • Contact Form Submissions: Retained for up to 6 months unless needed longer.
  • Cookies: Vary between session-based (deleted when you close the browser) and up to 1 year.
  • Analytics Data: Retained for up to 2 years to analyze trends and site performance.

Certain data may be retained longer to meet legal or security requirements.

Your Data Rights

You can request deletion of your personal data. Data required for administrative, legal, or security purposes is excluded.